MCI received an urgent call from a local confectionery company which was part of a larger national group of companies. An essential piece of equipment, a metal detector, had stopped working and production was set to be severely compromised if MCI couldn’t get the machine working again.
An engineer had been sent from the manufacturer of the metal detector previously, but he’d had difficulty with a particular circuit board during the previous visit. He had told the customer that a replacement was no longer available. This is the sort of advice that any factory owner dreads. MCI to the rescue!
The ‘obsolete’ circuit board had finally given up and MCI were called in to help. The PCB was quickly taken from the machine, tested, repaired and returned to the customer, just in time to keep production going flawlessly. The customer was delighted.
Another quick response and successful fix from MCI. who said that you could not have your cake and eat it!
If your much loved workhorse machinery has an electrical or electronic breakdown, don’t hesitate – give MCI a call on 01324 611371 to see how we can help keep your machinery going. Have a great week everyone!