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One Saturday afternoon, MCI received an urgent call from a new client. Their HMI display had gone blank and they needed it back up and running the very next day, before their night shift started. MCI went to site and examined it. There was an internal fault in the display. MCI removed the HMI from the panel and took it back to their workshop. After opening it up, we found the LCD had failed. We checked our stock and had a replacement for the faulty part. After replacing the part, we carried out further tests before letting the customer know that it would be ready to install.

MCI installed the HMI back into the machine the next day and made sure everything was ready for the customer to carry on as they planned for the Sunday night. If you are needing help to keep your machine going, give MCI a call on 01324 611371.